LEGAL NOTICE

Last updated: 01/08/2025

IDENTIFICATION DETAILS (Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce)

Corporate name: CBLK RENTALS S.L (hereinafter, the “COMPANY”)
Tax ID (CIF): B22700884
Registered address: Avenida Andalucía 5, Benidorm, 03502
Email: booking@terretarentals.com
Telephone: +34 613 008 780

GENERAL INFORMATION

This legal notice and information (hereinafter, the “Legal Notice”) is intended to comply with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce. The general information for this website is as follows:

Owner: CBLK RENTALS S.L (hereinafter, the “COMPANY”)
Address: Avenida Andalucía 5, Benidorm, 03502
Email: booking@terretarentals.com
Telephone: +34 613 008 780

USERS

Access to and/or use of the Website confers the status of User, who accepts, from that moment, fully and without reservation, these Terms and Conditions, as well as any Specific Conditions that may supplement, modify, or replace the General Conditions in relation to certain services and content of the Website. Therefore, prior to using the services offered by the Website, the User must also carefully read the corresponding Specific Conditions.

Use of the Website is likewise subject to all notices, rules of use, and instructions made known to the User by the COMPANY, insofar as they replace, supplement, and/or modify this Legal Notice. For greater agility in the operation of the Website and for the benefit of Users, the COMPANY may modify the services provided and any substantial aspect of this page, as well as the operational, technical, and usage conditions of the Website’s services.

The COMPANY may also modify these General Conditions or the Specific Conditions applicable to a service or content, which will be published on the Website by means of the corresponding notice. Modifications will not apply retroactively and will take effect from their date of publication. If you do not accept the modified conditions of a service, you must cease using that service. We recommend that you periodically review the Website’s terms of use.

USE OF THE WEBSITE, ITS SERVICES AND CONTENT

The User undertakes to use the Website and its services and content in accordance with applicable law, morality, generally accepted good customs, and public order, and to refrain from acting in contravention of this Legal Notice and any conditions that supplement, modify, or replace it. Consequently, the User is obliged not to use the Website or its services and content for unlawful purposes or effects, or in a manner that is harmful to the rights and/or interests of the COMPANY or third parties, or that may damage the normal operation of the Website or the services accessible through it, for other Users, the COMPANY and/or its image.

As a general rule, the provision of services does not require prior subscription or registration by Users. However, the COMPANY may condition the use of some services on prior completion of the corresponding User registration or forms. In any case, registration will be carried out in the manner expressly indicated in the service itself or in the specific conditions governing it, and the User must provide truthful information and keep it updated at all times. The User shall be solely responsible for any false or inaccurate statements made and for the damages caused to the COMPANY or third parties by the information provided.

With respect to the content (information, texts, graphics, sound and/or image files, photographs, designs, etc.), the following is prohibited:

  • Reproduction, copying, distribution, dissemination, public communication, transformation, or modification, unless authorised by the legitimate owners or legally permitted.

  • Any infringement of the rights of the COMPANY or its legitimate owners over such content.

  • Use for any commercial or advertising purposes other than those strictly permitted.

  • Any attempt to obtain Website content by any means other than those made available to Users, as well as those normally used on the internet, provided they do not cause any harm to the COMPANY’s Website and/or services or content.

USER LIABILITY FOR DAMAGES AND GROUNDS FOR EXCLUSION

Use of the Website is carried out under the sole and exclusive responsibility of the User, and the COMPANY is expressly exempt from any damages and/or losses that may be caused to the User or third parties due to such use contrary to this Legal Notice and the specific conditions that may apply in each case. This liability extends to the use, by the User or any third party, of any passwords or similar credentials assigned for access to the Website, where applicable, or to any of its services.

Without prejudice to the foregoing, the COMPANY reserves the right, at any time and without prior notice, to deny access to the Website to Users who breach these general conditions or the specific conditions applicable in each case, as well as for breaches of law, morality and/or public order.

Excluding a User shall not imply a waiver by the COMPANY of any legal actions or claims for damages that may be available at law.

HYPERLINKS

The Website may make available to Users connections and links to other websites managed and controlled by third parties. These links have the sole function of facilitating Users’ search for information, content, and services on the internet, and under no circumstances may they be considered a suggestion, recommendation, or invitation to visit them. The COMPANY neither markets, directs, nor prior-controls nor assumes as its own the content, services, information, and statements available on such websites.

Therefore, the COMPANY assumes no responsibility, not even indirectly or subsidiarily, for damages of any kind that may arise from access to, maintenance, use, quality, lawfulness, reliability, and usefulness of the content, information, communications, opinions, statements, products, and services existing or offered on websites not managed by the COMPANY and accessible through the Website.

Persons or entities who intend to create or create a hyperlink from a webpage of another internet portal to any of the pages of the COMPANY’s Website must comply with the following conditions:

  • Total or partial reproduction of any of the services or content of the Website is not permitted.

  • No deep-links, IMG or image links, or frames shall be established with the pages of the Website without the prior express authorisation of the COMPANY.

  • No false, inaccurate, or incorrect statements shall be included about the pages of the COMPANY’s Website, its employees, or the services or content of the Website.

  • Except for those signs that form part of the “hyperlink”, the webpage on which it is established shall not contain any trademark, trade name, business sign, denomination, logo, slogan, or other distinctive signs belonging to the COMPANY, unless expressly authorised by it.

  • The establishment of the “hyperlink” shall not imply the existence of any relationship between the COMPANY and the owner of the webpage or portal from which it is made, nor the knowledge and acceptance by the COMPANY of the services and content offered on said portal.

  • The COMPANY shall not be responsible for the content or services made available to the public on the webpage or portal from which the “hyperlink” is made, nor for the information and statements included therein.

  • The webpage on which the “hyperlink” is established shall not contain information or content that is unlawful, contrary to morality and generally accepted good customs and public order, nor content that infringes the rights of any third party.

  • Any “hyperlink” to the Website shall be made to its homepage or to main pages of its sections.

INTELLECTUAL PROPERTY

All trademarks, trade names, or distinctive signs of any kind that appear on the Website are the property of the COMPANY or its licensors, and access to or use of the Website and/or the services offered therein shall not be construed as conferring any rights on the User over said trademarks, trade names, and/or distinctive signs. In particular, the trademarks included on the Website are subject to applicable industrial property legislation, and their reproduction or use is prohibited without the authorisation of the owner.

Likewise, the content and information appearing on the Website are the intellectual property of the COMPANY or its licensors, and no exploitation rights over said content or information that exist or may exist shall be understood as assigned to the User by virtue of this Legal Notice, beyond what is strictly necessary for the proper use of the Website and the services offered through it.

The COMPANY is firmly committed to the protection of Intellectual and Industrial Property on the internet. To this end, the COMPANY states that it applies and implements high security standards to protect the content published on its Website. Nevertheless, extraordinary situations beyond the COMPANY’s control may occur. In this regard, to preserve industrial and intellectual property rights, should any User or third party consider that a violation of their legitimate rights has occurred by the introduction of specific content on the Website, they must notify the COMPANY at the postal address indicated above.

The intellectual property rights over the website www.terretarentals.com, as well as any elements considered a work in accordance with Intellectual Property regulations, belong solely and exclusively to the COMPANY, which is the holder of all intellectual property rights.

As the sole holder of the intellectual property rights over the Website, the COMPANY has the exclusive right to exercise the rights derived from ownership of the domain www.terretarentals.com and, consequently, to grant any authorisation for the exercise of all activities arising from the exploitation rights thereof, in particular the right of reproduction, the right of public communication, the right of distribution, the right of making available to the public, or the right of transformation, in whatever format is used.

Any citation or reference to third-party industrial property rights included on the Website implies acknowledgment by the COMPANY in favour of their owners of the corresponding industrial and intellectual property rights. Their inclusion or reference on the Website does not imply the existence of any rights or responsibility by the COMPANY over them, having been duly authorised in accordance with the regulations in force, and should not be considered as sponsorship or recommendation by the COMPANY of the referenced brands.

The legitimacy of the intellectual or industrial property rights corresponding to content provided by third parties is the exclusive responsibility of those parties.

Internet Users who access the Website may view the information contained therein and make downloads or private reproductions on their computer systems, provided that the reproduced elements are not subsequently transferred to third parties or installed on a server connected to the internet or a local network. Without prejudice to the provisions of this Legal Notice, distribution, modification, transfer, public communication, or any other act, in whole or in part, of the information published on the Website is not permitted without prior authorisation from the COMPANY.

The User must use the content and information collected on the Website diligently, correctly, and lawfully and, specifically, solely for personal and non-commercial use, provided that the content or any mention of sources, copyright, and other identifying data of rights of the COMPANY or third parties is not removed or modified, and its original form is respected. Any reproduction or copy, distribution, or publication of any kind of the content of the information published on the Website is prohibited without the prior written authorisation of the COMPANY.

DISCLAIMER OF LIABILITY AND WARRANTIES

The COMPANY gives no warranty and accepts no responsibility, in any case, for the reliability, availability, or continuity of the services made available to the User through the Website, and therefore excludes any liability for damages that may result from the lack of availability, reliability, or continuity of the Website or its services, although it will endeavour, as far as possible, to provide technical assistance to the affected person and to restore the interruption immediately, making alternative means available where possible. Under no circumstances shall the COMPANY be liable for any loss, damage, or harm of any kind arising from access to and/or use of the Website and the booking system. Customers may submit any claims via the email address: booking@terretarentals.com

The COMPANY is not obliged to check, and does not check in advance, the absence of viruses or elements in the content that may cause alterations to the software or hardware of users or visitors to the website, and therefore shall not be liable for damages of any kind that may arise from the foregoing.

Likewise, the COMPANY gives no warranty and accepts no responsibility, in any case, for damages of any kind that may be caused by:

  • The lack of usefulness, suitability, or validity of the Website and/or its services or content to meet specific needs, activities, results, or expectations of Users.

  • The receipt, obtaining, storage, dissemination, or transmission by Users of content and the infringement of intellectual property, industrial property, trademarks, honour, personal and family privacy, data protection, image, property, or any rights of third parties as a result thereof.

  • The unlawful, negligent, fraudulent use of the Website, its services or content by Users, or use contrary to these General Conditions, good faith, generally accepted uses, or public order.

  • The lack of lawfulness, quality, reliability, usefulness, updating, and availability of services provided by third parties and made available to Users on the Website and/or of the content.

  • Non-compliance by third parties with their obligations or commitments in relation to services provided to Users through the Website.

  • Opinions expressed by Users in forums, chats, and opinion messages that may be enabled in different areas of the Website.

  • The knowledge that unauthorised third parties may have of the type, conditions, characteristics, and circumstances of the use that Users make of the Website and of the services and/or content.

PRIVACY POLICY AND PROCESSING OF PERSONAL DATA

The processing of personal data carried out by CBLK RENTALS S.L shall be carried out in accordance with the Privacy Policy established by the company. Likewise, if you so wish, you may contact the Data Protection Officer at the following address: booking@terretarentals.com or by writing to the address of CBLK RENTALS S.L, to the attention of the “Data Protection Officer”.

APPLICABLE LAW AND JURISDICTION

These General Conditions shall be governed by Spanish law.

CBLK RENTALS S.L and the User, expressly waiving any other jurisdiction to which they may be entitled, submit to the jurisdiction of the Courts and Tribunals of the User’s domicile for any issues that may arise or actions brought arising from the provision of the Website’s service and its services and content, and concerning the interpretation, application, compliance, or non-compliance with the provisions herein. In the event that the User’s domicile is outside a member state of the European Union, CBLK RENTALS S.L and the User, expressly waiving any other jurisdiction, submit to the jurisdiction of the Courts and Tribunals of Benidorm.

GENERAL TERMS AND CONDITIONS OF CONTRACT

These General Terms and Conditions of Contract are intended to regulate the contractual relationship between CBLK RENTALS S.L (hereinafter, the “COMPANY”) and you (hereinafter, the “customer/user”), relating to the contracting and/or purchase of accommodation services at Terreta Rentals made through the website www.terretarentals.com (hereinafter, the “website”), a domain owned by the COMPANY, a duly incorporated company with registered office at Avenida Andalucía 5, 03502 Benidorm, Alicante, Tax ID (CIF/NIF) B22700884, registered with the Commercial Registry of Valencia.

1. PRE-CONTRACTING INFORMATION

If you are under 18 years of age, you cannot purchase and/or contract any accommodation services on the website www.terretarentals.com. To purchase and/or contract any accommodation services on the website, you must be of legal age.

We recommend reading these general terms and conditions of contract prior to making a purchase, as acceptance of them is a prior and indispensable step to contracting. Before the contracting procedure begins, the COMPANY makes these general conditions available to you so that you can store and reproduce them.

We inform you that an electronic record of these general terms and conditions of contract is kept, and they will be accessible to you at all times. All information provided during the contracting process will be stored by the COMPANY, and you may, prior to contracting and during the purchase process, access, store, and print these general conditions of contract for your reference.

We inform you in advance of the steps you must take to accept these general conditions of contract. The steps to contract the accommodation services offered are those described in these general conditions, as well as the specific steps indicated on the website during browsing, so that you, as the customer/user, acknowledge and accept those steps as necessary to acquire and/or contract the accommodation services offered on the website.

The contracting of our accommodation services may be formalised, at your choice, in any of the languages available on the website. However, the language in which these general terms and conditions of contract are formalised is Spanish.

During the contracting procedure, the COMPANY provides you with appropriate technical means to identify and correct errors. Any modification or correction of the data you provide while browsing must be made according to the instructions on the website. The website shows confirmation windows for the data provided, which may prevent you from proceeding with the purchase or contracting if the data entered does not have the correct format. In any case, before making payment, you will be able to view on the website the accommodation services selected and the details of your contract so that, if necessary, you can modify the data of this contract. If you detect an error after completing the payment process, you must contact customer service on +34 674 70 77 11 or at booking@terretarentals.com.

By providing your personal data, you give your express consent to the processing of such data for the purpose of purchasing and/or contracting the accommodation services on the website.

The online purchase and/or contracting of accommodation services offered by the COMPANY through this website is subject to these General Terms and Conditions of Contract.

The purchase and/or contracting of any accommodation services of the COMPANY through the website requires acceptance of each and every one of the general terms and conditions of contract and/or the specific conditions that may apply to the accommodation services purchased and/or contracted.

These General Conditions are subject to Law 34/2002, on Information Society Services and Electronic Commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999 regulating telephone or electronic contracting with general conditions under Article 5.3 of Law 7/1998; and Royal Legislative Decree 1/2007, of 16 November, approving the consolidated text of the General Law for the Defence of Consumers and Users, and any complementary laws that may apply.

For any queries, you can contact us at booking@terretarentals.com.

2. SELLER DETAILS

This website is operated by:

CBLK RENTALS S.L
CIF/NIF: B22700884
Address: Avenida Andalucía 5, Benidorm, 03502

The COMPANY sells accommodation services through the website www.terretarentals.com.

3. PURPOSE OF THE TERMS OF CONTRACT

These contracting conditions regulate the sale conditions of the accommodation services offered by the COMPANY on this website. These conditions govern the contractual relationship for sale and/or contracting generated between the COMPANY and you at the moment you tick the corresponding acceptance box during the online purchase and/or contracting process.

The characteristics of the accommodation services purchased and/or contracted are shown on the website.

By contracting any of the services offered through www.terretarentals.com, you accept and are bound by these General Terms and Conditions of Contract, and by any specific conditions that may apply to the contracting of each accommodation service.

The prices applicable to the accommodation services contracted by you are those indicated on the website on the date of contracting and/or purchase. VAT is included in the price.

For better organisation and understanding of our accommodation policies, we have defined the following age categories:

  • Baby: 0 to 4 years (inclusive)

  • Child: 5 to 14 years (inclusive)

  • Adult: from 15 years

We wish to ensure a comfortable and safe stay for all our guests. Therefore, the following conditions apply to the use of the sofa bed, intended for children up to 14 years of age. Its use by two adults is not recommended for comfort reasons.

When making a booking, please take these policies into account to avoid inconvenience and to ensure your stay in our Apartments is as pleasant as possible.

All technical means and requirements needed to access the website and the accommodation services offered therein shall be at the sole expense of the customer/user.

Once you access the website, to proceed with the purchase and contracting of the various services, you must follow all the instructions on the website, completing the required contracting conditions and other forms established for each service, which implies reading and acceptance of these General Terms and Conditions of Contract and, where applicable, the specific conditions that may apply.

4. CONTRACTING PROCESS

Contracting of accommodation services must be carried out by specifically selecting the desired service using the purchase selection tools found on the website. Once the purchase request has been selected and verified, you must expressly accept the contracting conditions, as shown on the website.

From the moment of acceptance, you acquire the status of customer/user of the COMPANY. We recommend that you read these General Terms and Conditions of Contract carefully and print the document or save it in electronic format.

To contract any accommodation services on the website, you must register your personal and/or professional data. In some cases, you will need to set up a username and password that will allow you to access areas requiring prior identification. When your personal data are registered on our website, or when you contract one of our services, your personal and/or professional data are incorporated into our database and will be used exclusively to process the sale of the contracted service for the selected period and to send you information or offers of services similar to those purchased that may be of interest to you. You may modify your customer registration data (address, contact telephone number, email address, etc.) at any time.

Purchase/contracting procedure:

  • To begin contracting and/or purchasing a service on the website, follow the on-screen instructions and select the service you are interested in contracting.

  • You may view and control the selected accommodation service following the website’s purchase and/or contracting instructions. At the time of selection, you will be able to view the characteristics of the service and its price. It will also be specified whether VAT is included in the final price of the selected service and the contracting conditions, including information on any charges. VAT is included in the price.

  • After selecting the accommodation service, you must proceed to payment. Before confirming payment, we will again inform you of the price of the selected accommodation services, specifying whether VAT is included in the final price, the contracting conditions (including information on the date of provision of the selected service), and whether there are any extra charges, specifying the amount. In any case, you will be informed of the charges for the accommodation service you have contracted if they are not included in the final purchase or contracting price of the selected service.

  • You will also receive information regarding the possibility of applying discounts. At this point, you may continue shopping or proceed to payment and/or contracting.

  • To contract and pay for the service, you must fill in a form with the requested data. Data that are mandatory to proceed with the purchase and payment will be marked with an asterisk.

  • Once the mandatory personal data have been entered in the contracting and payment form, you must accept the Terms of Contract and Purchase by ticking the corresponding box. You must also expressly accept the processing of your personal data for the purpose of acquiring and/or contracting accommodation services on the website by ticking the privacy policy and personal data processing box.

  • You may also, by ticking the corresponding box, request to receive newsletters and offers from the COMPANY and confirm your billing address.

  • Security of our customers is fundamental for the COMPANY […]. To protect the transmission of confidential information, the website uses a data encryption protocol via an SSL Security Certificate. SSL encryption technology protects financial transactions and the flow of data (name, address, credit card number, etc.), enabling operations to be carried out securely. For payment by Visa and Mastercard, the customer must have Secure Electronic Commerce (CES/3-D Secure) activated. You can tell if Secure Electronic Commerce is activated by the “Verified by VISA” and “Mastercard SecureCode” logos. In all operations, the system validates with the card-issuing bank, requesting a key/PIN/signature/security code that the customer must have which, together with the card number, expiry date, and the three digits on the back, guarantees the security of the operation. We refer to this key/PIN/signature/security code as the CES Security Code (Secure Electronic Commerce code). The customer’s credit card data are absolutely confidential (neither the COMPANY nor third parties will have access to them).

  • If payment by card is declined, the contracting of the service will be automatically cancelled, and the customer will be informed of the cancellation by electronic means.

  • Finally, you must confirm the contracting and/or purchase of the selected accommodation services.

5. CONTRACTED SERVICE

The accommodation service is offered on the website with a description as accurate as possible of its characteristics.

6. PRICE AND AVAILABILITY OF THE SERVICE

The prices applicable to each of the accommodation services are published on the website and indicated for each service. Prices for accommodation services are shown in euros.

Before you accept the contracting and/or purchase, the prices of each selected and/or contracted accommodation service will be clearly specified, as well as any charges applicable to the transaction and any promotions or discounts that may apply.

The COMPANY reserves the right to modify its prices at any time. In the event of a price change, accommodation services will be invoiced according to the price in force at the time of registration of the contracting and/or purchase.

Every payment made to the COMPANY will entail the issue of an invoice in your name.

For any information regarding the contracted and/or purchased service, you must contact us by email at booking@terretarentals.com, indicating your customer/user details in the subject line.

7. OFFERS

Offers are duly indicated. The accommodation services offered on the website will be available until any product-related modification occurs, which will be notified one week in advance.

8. RIGHT OF WITHDRAWAL AND CANCELLATION

The consumer/user’s right of withdrawal provided for in Article 68 of Royal Legislative Decree 1/2007, of 16 November, is not applicable to this contract, as it concerns an accommodation service and the exceptions to the right of withdrawal provided for in Article 103 of Royal Legislative Decree 1/2007, of 16 November, apply.

Cancellation conditions:

The withdrawal and/or cancellation conditions are specified in the contracted booking. To exercise the right of withdrawal, the customer may use any of the following means:

a) By telephone at +34 613 008 780
b) By post to Avenida Andalucía 5, Benidorm (03502), Alicante, using the withdrawal form, which may also be sent by email to booking@terretarentals.com.

In this case, the customer must state in the subject line: WITHDRAWAL FORM.

TO THE ATTENTION OF:

CBLK RENTALS S.L, NIF/CIF: B22700884, address: Avenida Andalucía 5, 03502 Benidorm, Alicante, Telephone: +34 613 008 780, Email: booking@terretarentals.com

I hereby inform you that I withdraw from my reservation contract with reference no.:
Reservation reference no.:
Belonging to booking no.:
Purchase date:
Buyer’s name(s):
Buyer’s address:
Customer/consumer signature:
Date:

9. CONCLUSION OF THE CONTRACT

Contracts shall be deemed concluded and shall produce all the effects provided for by law when consent and the other requirements necessary for their validity concur, and shall be governed by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI), Articles 23 and 24, the Civil Code, the Commercial Code, and other applicable civil or commercial rules. If you are a consumer, this contract shall be deemed concluded at your habitual residence. If you are a professional or entrepreneur, this contract shall be deemed concluded at the locality of the COMPANY’s registered office and/or establishment.

10. MODIFICATION

The COMPANY reserves the right to modify or replace these contracting conditions if new economic, commercial, regulatory, and/or extraordinary circumstances arise that affect the sale of the product and/or provision of the service and/or related aspects that justify modification of these conditions.

Unilateral modifications of these conditions for justified reasons shall in no case affect the contracting conditions of those products, services, or promotions contracted prior to any modification.

11. LIABILITY REGIME

The COMPANY shall not be liable for problems arising from lack of access or problems inherent to internet connectivity or electricity networks where these originate from causes beyond its control or causes that could not have been foreseen by the parties, or which, even if foreseeable, the COMPANY has made all reasonable efforts to avoid, or which are considered fortuitous events or force majeure.

The COMPANY shall in no case be liable for delays in fulfilling its obligations or for failure to fulfil them where such non-fulfilment is due to force majeure, pursuant to Article 1,105 of the Civil Code. This circumstance shall be communicated to the other party as soon as possible. Delivery periods agreed shall be extended by at least the period of time during which the force majeure continued. If the force majeure lasts more than three (3) months, either party may terminate these contracting conditions.

12. PROTECTION OF INTELLECTUAL PROPERTY

CBLK RENTALS S.L is the owner of the domain and website www.terretarentals.com. The trademark is duly registered in the name of CBLK RENTALS S.L. Likewise, the website www.terretarentals.com, including but not limited to its programming, editing, compilation, designs, logos, text and/or graphics, is the property of CBLK RENTALS S.L and is protected by national and international intellectual and industrial property regulations. Therefore, the rights holder expressly prohibits use or reproduction, in whole or in part (by any physical or electronic means), by third parties, unless there is a written agreement or authorisation to that effect.

User access to the website does not grant any rights of ownership over it. CBLK RENTALS S.L will take legal action against those who, knowingly and without authorisation, carry out any of the acts detailed above.

13. APPLICABLE LAW AND JURISDICTION

These general conditions shall be governed and construed in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the competent Courts and Tribunals for any matters that may arise or actions brought arising from the provision of the website service and its services and content, and concerning the interpretation, application, compliance, or non-compliance with the provisions of these general conditions. If the user is a consumer, the competent Courts and Tribunals shall be those corresponding as provided by the current consumer regulations.

14. PERSONAL DATA

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

Controller: CBLK RENTALS S.L, CIF: B22700884, Postal address: Avenida Andalucía 5, Postcode: 03502, Benidorm, Alicante, Telephone: +34 613 008 780, Email: booking@terretarentals.com

Purpose: At CBLK RENTALS S.L we process your personal data in order to provide you with accommodation services at our establishment, manage the sending of information and commercial prospecting, and issue invoices for the services contracted. In order to offer you services in line with your interests, we will create a commercial profile based on the information provided. No automated decisions will be taken based on that profile. The personal data provided will be kept while the commercial relationship is maintained and deletion is not requested, for a period of 5 years from the last contracting and/or booking made. In any case, your personal data will be kept while they are useful for the stated purpose and, in all cases, for the legal periods and the time necessary to address possible liabilities arising from the processing.

Lawful basis: The processing of your personal data is based on the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract; we must also process your data to comply with a legal obligation applicable to the controller. In any case, you have given your consent for the processing of your personal data for one or more specific purposes, in accordance with GDPR (Art. 6.1 a, b, c) and Organic Law 3/2018. Law 1/1992, as amended by Organic Law 4/2015, of 30 March, on the Protection of Citizen Security, applies. Law 34/2002 on Information Society Services, Articles 20 and 21, also applies for sending commercial offers by electronic means. The prospective offer of services is based on consent requested from you, and withdrawal of such consent will not in any case condition the contracting and/or provision of the service. Providing personal data is obligatory; otherwise, the accommodation service and/or requested offer cannot be provided. The prospective offer of products and services is based on consent requested from you, and withdrawal of such consent will not in any case condition the contracting and/or provision of the service.

Recipients: Data will not be communicated to any third party outside the Entity, except where there is a legal obligation. However, third-party providers may have access to your personal data, as processors, within the framework of providing a service to the Controller. In addition, your data may be disclosed to Law Enforcement Agencies. There is no plan to transfer data to third countries.

Rights: Data subjects have the right to access their personal data, as well as to request rectification of inaccurate data or, where appropriate, request erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request restriction of processing, in which case we will only keep them for the exercise or defence of claims. Likewise, for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will cease to be processed for those purposes for which they have expressed objection. Where technically possible, the data subject may request portability of their data to another Controller. To exercise these rights, in accordance with current legislation, data subjects may contact us by post, attaching a copy of a document proving their identity (DNI), to CBLK RENTALS S.L, Avenida Andalucía 5, Postcode: 03502, Benidorm, Alicante, or by email to booking@terretarentals.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es). Source of Personal Data: the data subject.